Privacy Policy

Privacy Policy

This Privacy Policy explains how Dream Deck Games (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website or make a purchase.

Collecting Personal Information
When you visit the Site or place an order, we collect certain information about you and your device to help fulfill your order and improve your experience. This information is referred to as Personal Information, meaning any information that can identify an individual.

1. Device Information
Purpose: To load the website properly and perform analytics to optimize performance.

Source: Collected automatically via cookies, log files, web beacons, tags, or pixels.

Shared With: Shopify (our e-commerce platform).

Examples of Collected Data: Browser type, IP address, time zone, cookie data, pages or products viewed, search queries, and interactions.

2. Order Information
Purpose: To process payments, ship orders, provide order confirmations, prevent fraud, and send updates or promotions.

Source: Provided by you during checkout or customer service interactions.

Shared With: Shopify and shipping/payment partners as necessary.

Examples of Collected Data: Name, billing and shipping address, payment details, phone number, and email.

3. Customer Support
If you contact us, we may collect additional information to resolve your issue or answer your inquiry.

Minors
Our site is not intended for anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us at info@dreamdeckgames.com, and we will delete the data promptly.

Sharing Personal Information
We may share your Personal Information with third parties to help us provide services and operate our store. For example:

  • Shopify powers our e-commerce store. Read their privacy policy here: Shopify Privacy Policy
  • We may disclose personal data if required by law or to protect our legal rights.

Behavioral Advertising
We may use your Personal Information to show you relevant ads or promotional content. This may include:

  • Google Analytics (to track how users interact with our site)
  • Shopify Audiences (to reach potential customers via third-party ad networks)

Opt-Out Options:
You can opt out of targeted advertising at these links:

Using Your Personal Information
We use your data to:

  • Process orders and payments
  • Ship your products
  • Communicate order status
  • Prevent fraud and unauthorized transactions
  • Send marketing emails (if opted in)

Legal Bases for Processing (GDPR – EEA Users)
If you're in the European Economic Area, we process your personal data under the following legal bases:

  • Your consent
  • Fulfilling our contract with you
  • Compliance with legal obligations
  • Protection of your vital interests
  • Our legitimate business interests

Retention
We retain your Personal Information only as long as needed for our operations or to comply with legal obligations. You may request that we delete your information at any time (see Your Rights below).

Automated Decision-Making
We use limited automated decision-making, such as:

  • Temporary blocking of IP addresses following failed payment attempts
  • Blocking credit cards associated with fraudulent activity

These measures are used solely to prevent fraud and unauthorized activity.

Your Rights
If you are a resident of the EEA or California, you have specific rights regarding your data:

EEA Residents

  • Access, update, or delete your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, email info@dreamdeckgames.com.

California Residents (CCPA)

  • Know what data we collect
  • Request data deletion
  • Request data correction
  • Opt out of sale of data (we do not sell personal data)
  • Use an authorized agent to make requests on your behalf

To make any such request, email info@dreamdeckgames.com.

Cookies
We use cookies to enhance your browsing experience. You can control or block cookies via your browser settings. Learn more at www.allaboutcookies.org.

Types of Cookies We Use:

  • Necessary: Enable core functionality (e.g., cart, checkout)
  • Performance: Improve website speed and performance
  • Advertising: Deliver relevant promotional content
  • Analytics: Track site usage via tools like Google Analytics

Do Not Track
Please note that we do not respond to "Do Not Track" browser signals due to the lack of consistent industry standards.

Changes to This Policy
We may update this Privacy Policy from time to time for legal, operational, or business reasons. Any changes will be posted here with an updated effective date.

Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Dream Deck Games
2232 Oakford Street, LLC
3C Peddlers Row
Newark, DE 19702-1583
Email: info@dreamdeckgames.com
Phone: 800-418-7058